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Enterprise Operations·Global

Agentic AI for vendor invoice processing

Agents that triage 200 to 300 vendor emails a day and cut the refund and PO lifecycle from 10 days to 3.

70%

Of manual processing automated

10 → 3

Day refund and PO lifecycle

200-300

Emails handled per day

~3,000

Purchase orders per month

The challenge

Between 200 and 300 vendor emails arrived daily and needed manual triage. Routing was slow, vendor queries went unanswered, and the refund and PO lifecycle stretched to 10 days.

What we built

We built an in-house agentic AI solution. A classification agent categorizes each email into query, payment or refund, or other. A query agent drafts contextual replies. A payment agent sorts items into PO, which is fast-tracked, and Non-PO, which is flagged for review, then either auto-actions or hands off to an owner.

Classification AgentQuery AgentPayment AgentLLM PipelineHuman-in-the-loop

Outcomes

  • Every vendor query receives a timely, relevant response
  • Roughly 3,000 purchase orders handled per month
  • Clear PO and Non-PO routing with owner handoff

Start here

Every engagement starts with a no-cost scoping call.

Bring the problem, not a brief. We will tell you honestly whether it is worth building, and what it would take.